1. Service Scope
Xtreme Cloud Services provides enterprise infrastructure services including dedicated servers, networking, private cloud environments, storage solutions, and related hosting technologies.
No brokerage services, financial advisory services, portfolio management services, investment recommendations, or regulated financial activities are provided.
2. Customer Responsibilities
Customers are responsible for maintaining lawful usage of infrastructure services and ensuring compliance with applicable regulations and industry standards.
- Users must not engage in illegal or unauthorized activities
- Infrastructure must not be used for fraudulent or malicious purposes
- Customers are responsible for securing application-level access credentials
- Users are responsible for compliance with local regulations applicable to their workloads
3. Infrastructure Availability
Xtreme Cloud Services aims to maintain high infrastructure availability and uptime through enterprise-grade monitoring, redundancy, and datacenter operations.
However, uptime may occasionally be affected by scheduled maintenance, upstream network disruptions, force majeure events, or external service provider issues.
4. Payment & Billing
Infrastructure services are billed according to selected plans, custom deployments, or enterprise agreements.
- Invoices must be paid within the agreed billing cycle
- Late payments may result in suspension of services
- Taxes and statutory charges may apply where required
- Custom enterprise deployments may require advance payments
5. Acceptable Use Policy
The following activities are strictly prohibited:
- Malware hosting or distribution
- DDoS attacks or network abuse
- Unauthorized intrusion attempts
- Spam or phishing operations
- Illegal financial fraud activities
- Distribution of prohibited content
6. Data & Backups
Customers are responsible for maintaining backups unless explicitly included in service agreement.
7. Limitation of Liability
Xtreme Cloud Services shall not be liable for indirect or consequential damages arising from infrastructure issues or failures.
8. Suspension & Termination
Services may be suspended or terminated for policy violations, non-payment, or security risks.
9. Infrastructure Disclaimer
Xtreme Cloud Services provides technology infrastructure only.
10. Contact Information
Email: support@xtremecloudservices.com
Phone: +91 8209140188
Address: 39 A Shubham Farms, Badhu Market, Jodhpur, Rajasthan, India
11. Changes To Terms
These Terms may be updated periodically.